Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated, and which authority oversees it?
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Yes, Pitch Notes operates under a licence from the Malta Gaming Authority (MGA), one of the most respected regulators in the industry. All betting activities are regularly audited for fairness and compliance. The licence number can be verified on the MGA website.
02 What documents does Pitch Notes require to verify my account?
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To verify your account, Pitch Notes needs a government‑issued photo ID (passport, driver’s licence or national ID) and proof of address such as a recent utility bill or bank statement. The documents are usually reviewed within 24 hours. Once verified you can deposit, bet and withdraw without restrictions.
03 How do I place a bet on a World Cup match at Pitch Notes?
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Log in, select the World Cup event you want to bet on, click the odds you want to back, and the selection will appear in your bet slip on the right side of the screen. Enter your stake, review the potential return, and confirm the bet. Once the bet is placed you’ll receive a confirmation receipt in your account.
04 What is the minimum deposit and what payment methods can I use?
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The minimum deposit at Pitch Notes is €10 (or equivalent in your currency). You can fund your account using Visa, Mastercard, Skrill, Neteller, ecoPayz, or direct bank transfer. Cryptocurrencies such as Bitcoin, Ethereum and USDT are also accepted with no extra fees.
05 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed before kick‑off, all bets on that match are void and the stake is refunded to your account. If a match is abandoned after the game has started, bets on the outcome at the time of abandonment remain valid, while any remaining markets are void unless the result is already determined.
06 Does Pitch Notes offer responsible gambling tools, and how can I set limits?
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Pitch Notes provides a range of responsible‑gambling tools, including deposit limits, loss limits, session‑time alerts and the option to self‑exclude. You can access these settings in the ‘Responsible Gambling’ section of your account, and the limits take effect immediately or after a cooling‑off period you choose.